Privacy Policy
Last updated: June 29, 2026
In Touch Audio respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase products, download software, activate licenses, contact us, or use our services.
Information We Collect
We may collect information you provide directly, including your name, email address, order information, billing details, license information, support messages, form submissions, and communication preferences.
We may also collect technical information related to website visits, downloads, license activation, software compatibility, and basic usage needed to operate our products and services.
How We Use Information
We use information to:
Provide products, downloads, licenses, trials, and support.
Process orders and fulfill purchases.
Send license keys, download links, update notices, and important service emails.
Respond to support requests and customer messages.
Improve our website, products, services, and customer experience.
Prevent fraud, abuse, piracy, unauthorized access, and misuse of our licensing system.
Comply with legal, tax, accounting, and business obligations.
Orders, Payments, and Licensing
When you place an order or request a download, your information may be processed by third-party services we use for website hosting, commerce, payment processing, email delivery, analytics, database hosting, and license fulfillment.
In Touch Audio may store order, license, fulfillment, activation, and support records so we can provide access to purchased products, verify licenses, handle updates, and assist with support.
Email Communications
We may send transactional emails related to your orders, licenses, downloads, trials, account activity, product updates, or support requests.
Marketing emails, if used, will include a way to unsubscribe or change your preferences where required.
Cookies and Website Tracking
Our website may use cookies or similar technologies for basic site functionality, analytics, commerce features, checkout, security, and performance. Third-party platforms used by our website may also use cookies according to their own policies.
Third-Party Services
We may use third-party services including website hosting platforms, commerce tools, payment processors, database providers, email delivery providers, analytics services, and customer support tools.
These providers may process information only as needed to provide their services to us. Their use of information is governed by their own privacy policies and terms.
Data Retention
We keep information only as long as reasonably necessary for business, licensing, support, security, legal, tax, accounting, and operational purposes.
Some order and license records may be retained so we can verify purchases, provide product access, prevent abuse, and support customers over time.
Data Security
We use reasonable technical and organizational measures to protect information. However, no website, software system, database, or internet transmission is completely secure.
Your Choices
You may contact us to request access, correction, or deletion of certain personal information, subject to legal, business, security, and licensing requirements.
You may unsubscribe from marketing emails where applicable. Transactional emails related to purchases, licenses, downloads, or support may still be sent when necessary.
Children’s Privacy
In Touch Audio products and services are not intended for children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact
For privacy questions, support, license help, or order-related requests, please contact In Touch Audio through: